Customer service & consulting

We will assist you!

Request a consultationContact persons

We are at your side

Personal customer service

Would you like information about our products or a personal consultation directly on site at your machine?

We are always happy to help with questions about repairs, conversions or production processes and to find the best solution for you together.

Contact form Contact persons

Black Prall-Tec impact crusher in the hall

How we advise you

On site, at our premises and around your machine

Prall-Tec service vehicle at a plant

At your site

Personal consultation directly at your machine.

Impact crusher in Prall-Tec production

At our site in Lengerich

A meeting in our office with a tour of the production.

New rotor in the Prall-Tec hall

Around your machine

Repairs, conversions or production processes: together we look for the best solution.

There for you when damage occurs

Keeping downtime low is our priority

We see ourselves as a service provider and are there for all our customers.

Top priority in case of damage

Procuring and installing all parts takes priority when production is down.

Low downtime

Our goal: keeping downtime as low as possible.

Direct contact

By phone, contact form or through your contact person.

Related services

All around your machine

Assembly service

Qualified assembly team and spare parts from stock.

Learn more ›

Machinery & equipment repair

Repair of individual components and complete machines and plants.

Learn more ›

Rotor repair & new build

Repair and new build of rotors in our own workshop.

Learn more ›

We will assist you!

We are happy to help you with advice and support.

Request a consultation Contact persons +49 5481 402610-0

© 2026 PRALL - TEC GmbH · All rights reserved